Shipping Policy

Last updated: 11/28/2025

Thank you for shopping with Grain & Grit Apparel. We are committed to providing clear, transparent shipping information so you know exactly what to expect when placing an order with us.

Processing Times

All orders are processed within 3–7 business days.

During peak seasons, restocks, or holiday periods, processing may take slightly longer.

You will receive an email confirmation once your order has shipped.

Business days: Monday to Friday (excluding statutory holidays in Alberta and Canada)

Shipping Methods & Delivery Times

We currently ship through Canada Post and other major carriers depending on destination and real-time shipping rates.

Estimated delivery times after your order has shipped:

Canada (Local – Alberta): 2–5 business days
Canada (Outside Alberta): 3–10 business days
USA: 5–14 business days
International: 10–28 business days

Delivery times are estimates and may vary due to carrier delays, weather, customs processing, or other factors outside our control.

Shipping Rates

Shipping rates are calculated at checkout based on:

Your location
Package weight and size
Selected shipping method

Free or discounted shipping promotions will be clearly displayed when available.

Order Tracking

If your shipping method includes tracking, a tracking number will be emailed to you once your order ships.

Some small or international packages may not include tracking depending on carrier options.

Lost, Stolen, or Damaged Packages

Once an order has been handed to the shipping carrier, Grain & Grit Apparel is not responsible for:

Lost packages
Delayed packages
Stolen packages marked as “Delivered”
Damage caused in transit

If an issue occurs, we will gladly help you initiate a carrier investigation, but replacements/refunds for carrier errors are not guaranteed.

If your package arrives damaged, please contact us within 48 hours with photos so we can assist you.

Incorrect Shipping Information

Please double-check your shipping address at checkout.

If an order is returned to us due to an incorrect or incomplete address provided by the customer:

The customer is responsible for additional reshipment fees
Original shipping charges are non-refundable

International Shipping, Duties & Taxes

International customers (outside Canada) are responsible for any:

Customs fees
Import duties
VAT or local taxes
Carrier handling fees

These charges are not included in our prices and are determined by your country’s customs regulations.

We cannot mark packages as “gift” or falsify customs documents.

Returns & Exchanges

For information about returns, refunds, or size exchanges, please see our Return Policy (or tell me to write one — I can do that next).

Contact Us

For questions about shipping or help with your order, you can reach us at:

Grain & Grit Apparel

Email: [your email]

Alberta, Canada

We aim to respond within 1–3 business days.