Privacy Policy
Last updated: 11/28/2025
Grain & Grit Apparel (“we”, “us”, “our”) operates in Alberta, Canada and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the rights you have under Alberta’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We collect the following types of personal information when you interact with our website or place an order:
• Contact information – name, email address, phone number
• Order information – shipping address, billing address
• Payment information – processed securely by third-party providers (we never see or store full credit card numbers)
• Account information – if you create an account on our site
• Website usage data – cookies, IP address, device information, browsing behaviour (through analytics tools)
2. How We Use Your Information
We use your information to:
• Process and ship your orders
• Communicate with you about orders, updates, or customer support
• Improve our website and customer experience
• Send promotional emails (only if you opt in)
• Prevent fraud and maintain website security
• Comply with legal requirements
3. Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers who help us operate our business, including:
• Payment processors (ex: Wix Payments, PayPal)
• Shipping carriers (ex: Canada Post, UPS)
• Website hosting and analytics tools
• Email marketing services (only if you subscribe)
Each provider only receives the information necessary to perform their service and must keep it secure.
4. Cookies & Tracking Technologies
Our website uses cookies to:
• Allow the site to function properly
• Remember your preferences
• Analyze website traffic and performance
• Support advertising or remarketing (if enabled)
You may disable cookies in your browser settings at any time.
5. How We Protect Your Information
We use industry-standard safeguards to protect your data, including:
• Encrypted payment processing
• Secure servers and firewalls
• Restricted access to personal information
• SSL (Secure Socket Layer) technology
While no system is 100 percent secure, we take reasonable steps to protect your information.
6. Your Rights (PIPA + PIPEDA)
As a customer in Alberta/Canada, you have the right to:
• Request access to the personal information we hold about you
• Request corrections to inaccurate information
• Withdraw consent (ex: unsubscribe from emails)
• Request deletion of your information, unless we must keep it for legal reasons
To make a request, email us at [your business email].
7. Data Retention
We keep your information only as long as needed to:
• Complete your order
• Meet tax, accounting, or legal obligations
• Maintain accurate business records
When information is no longer required, we securely delete it.
8. Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices of those websites.
9. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, contact us at:
Grain & Grit Apparel
Email: [insert your email]
Alberta, Canada
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent version.